Privacy Policy

Last Updated: August 28, 2026

Foundational Concepts respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information may be collected through our website, how that information may be used and shared, and the choices available to you.

This Privacy Policy applies to information collected through the Foundational Concepts public website. Information submitted through our patient portal, scheduling system, or other third-party healthcare systems may be governed by additional privacy practices and policies.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit a contact or inquiry form
Request information or an appointment
Subscribe to our email newsletter
Submit a provider referral or other website form
Communicate with us through the website

Depending on the form or service, this information may include your name, email address, phone number, and other information you choose to provide.

We may also automatically collect certain technical and usage information when you visit our website. This may include your IP address, browser type, device information, approximate geographic location, referring website, pages visited, and interactions with website features.

Health and Patient Information

Foundational Concepts uses Jane, a third-party practice management and patient portal platform, for services including online booking, patient forms, appointment management, and certain patient records.

Information submitted through Jane is processed through Jane’s platform and is subject to applicable healthcare privacy requirements and Jane’s privacy and security practices. Foundational Concepts maintains control over its patient information and records as described in Jane’s Privacy Notice.

Please avoid submitting sensitive medical or health information through general website contact forms unless specifically requested.

For information about how Jane processes and protects information through its platform, please review Jane’s Privacy Notice.

How We Use Your Information

We may use information collected through our website to:

Respond to questions, inquiries, and requests
Assist with appointment requests and scheduling
Provide requested information or resources
Process provider referrals and other submitted forms
Send newsletters, educational resources, or other communications when requested
Maintain, operate, and improve our website
Understand how visitors find and use our website
Protect against spam, fraud, abuse, and security threats
Comply with applicable legal and regulatory requirements

Email Communications

If you subscribe to receive news, educational articles, updates, or other email communications from Foundational Concepts, we may use the information you provide to send those communications.

You may unsubscribe from marketing or educational emails at any time by using the unsubscribe link provided in those messages.

Transactional or service-related communications, such as communications concerning an appointment or inquiry you initiated, may be handled separately.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, measure website traffic and performance, and understand how visitors interact with the website.

Cookies are small files stored on your device by a website or third-party service. Some cookies are necessary for website functionality, while others may be used for analytics or other measurement purposes.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

Website Analytics and Tracking

We use analytics and measurement technologies to better understand how visitors find and use our website and to help us improve its performance, content, and effectiveness.

Google Analytics

We use Google Analytics to collect information about website traffic and visitor interactions. This may include information such as pages visited, approximate geographic location, device and browser information, referring websites, and interactions with website features.

Google may process information collected through Google Analytics according to its own privacy practices.

Google Tag Manager

We use Google Tag Manager to manage and deploy website measurement and tracking technologies. Google Tag Manager helps manage tags used by services such as website analytics. Technologies deployed through Google Tag Manager may collect information about your use of our website according to the practices of the applicable service provider.

Google Search Console

We use Google Search Console to monitor our website’s visibility and performance within Google Search. This helps us understand how our website appears in search results, identify technical issues, and evaluate how people find our website through Google Search.

Information processed by Google services is subject to Google’s applicable privacy policies and terms.

Embedded Content and Third-Party Services

Our website may include content, features, links, or services provided by third parties. These may include videos, maps, social media platforms, scheduling services, patient portals, email services, or other external tools.

Embedded content from another website may behave in the same way as if you visited that website directly. Third-party providers may collect information about you, use cookies or similar technologies, and monitor your interaction with their services according to their own privacy practices.

When you follow a link from our website to a third-party website or service, the privacy practices of that third party apply to information collected through that service.

Foundational Concepts is not responsible for the privacy practices, security, or content of third-party websites or services.

How We Share Information

Foundational Concepts does not sell your personal information.

We may share information with service providers that assist us in operating our website and business. These providers may support services such as:

Website hosting and maintenance
Website analytics
Appointment scheduling
Patient portal services
Email communications
Form processing
Technology and security services

These service providers may access information as necessary to perform services on our behalf and are subject to their own contractual and legal obligations.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Foundational Concepts, our patients, website visitors, or others.

How Long We Retain Information

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, or comply with applicable legal and regulatory requirements.

Retention periods may vary depending on the type of information, the reason it was collected, and the systems through which it is processed.

Patient records and protected health information may be subject to separate retention requirements and policies.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information collected through our website against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure. You should use appropriate caution when submitting information online.

Your Privacy Choices

You may contact Foundational Concepts to ask about personal information you have submitted through our public website or to request that information be corrected or deleted, subject to applicable legal, regulatory, security, and record-retention requirements.

You may also:

Unsubscribe from marketing or educational emails using the unsubscribe link provided in those communications
Control or disable cookies through your browser settings
Adjust privacy and tracking settings offered by your browser or device

Requests involving patient records or protected health information may be subject to separate procedures and requirements.

Children’s Privacy

Our public website is intended for a general audience and is not designed to knowingly collect personal information directly from children without appropriate authorization from a parent or legal guardian.

If you believe personal information from a child has been submitted through our public website inappropriately, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, privacy practices, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page and the “Last Updated” date will be revised.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, information submitted through our public website, or the privacy practices of Foundational Concepts, please contact us:

Foundational Concepts
Phone: 816-569-2802
Email: info@foundationalconcepts.com
Website: Foundational Concepts